Privacy Policy

Last updated: July 30, 2024
Version 2.0

Overview

At Handshake, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

  • • Name and email address (for account creation)
  • • Phone number (optional, for SMS notifications)
  • • Profile information (optional)
  • • Payment information (processed securely by third-party providers)

Agreement Data

  • • Agreement content and documents you create
  • • Digital signatures and signature metadata
  • • Voice recordings (when using voice-to-text features)
  • • Participant contact information

Technical Information

  • • Device information (model, operating system, app version)
  • • Usage analytics (features used, session duration)
  • • Error logs and crash reports
  • • IP address and general location (for security purposes)

How We Use Your Information

  • • To provide and maintain our Service
  • • To notify you about changes to our Service
  • • To provide customer support
  • • To gather analysis or valuable information to improve our Service
  • • To monitor usage and detect fraud or security issues
  • • To send important notifications about your agreements

Data Security

We implement comprehensive security measures including:

  • • End-to-end encryption for all agreement data
  • • Secure cloud storage with SOC 2 compliance
  • • Regular security audits and penetration testing
  • • Multi-factor authentication options
  • • Access controls and employee security training

Data Sharing

We do not sell your personal information. We may share your information in these limited circumstances:

  • • With your explicit consent
  • • With service providers who help us operate our platform
  • • To comply with legal obligations
  • • To protect our rights and prevent fraud
  • • In connection with a business transfer or acquisition

Your Rights

You have the right to:

  • • Access your personal information
  • • Correct inaccurate information
  • • Delete your account and data
  • • Export your data
  • • Withdraw consent for data processing
  • • File a complaint with data protection authorities

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Agreement data is typically retained for 7 years for legal compliance purposes.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and sending you an email notification.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: privacy@hshake.app
Data Protection Officer: dpo@hshake.app
Address: Handshake Inc., San Francisco, CA